I got a good feeling about this company, I visited their showroom and received all the help I needed and felt good about comitting to the carpet I was recommended. I was not disappointed. The feel of the deeper underlay and the carpet was exactly what was needed for a young girl's bedroom who suffered early years trauma. She was not disappointed either and proceeded to roll around on it when she got home from school!! Needless to say she and I are very happy indeed. Thank you, we will be back!